KogniFeed
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The clearest way to understand yourcustomers

KogniFeed is built around the Insight agent — adaptive AI interviews that capture blueprint fields, structured notes, and optional web embeds. Organize studies in projects, invite the right people from CRM, and turn conversations into analysis-ready intelligence with AI assistance from brief to dashboard.

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Built for product, research, and customer teams

One platform, many workflows

Onboarding check-ins, open feedback, website pulse widgets, blueprint-driven interviews, post-interaction follow-ups, and recurring relationship pulses — same Insight agent, projects, CRM, and analysis hub.

First days & milestones

Check in during onboarding — not just day one

Run warm AI conversations at 30, 60, or 90 days for new hires or new customers. The agent follows your objectives, captures structured notes, and surfaces blockers before they become churn or attrition.

  • Start from the onboarding template or describe goals in the AI builder
  • CRM invitations greet known people and resume half-finished sessions
  • Compare cohorts and milestones in the analysis hub

30·60·90

Milestone check-ins

CRM

Tracked personal links

What felt unclear in your first two weeks?
Access requests took forever — I wasn't sure who to ask.
Onboarding signals

Notes

Structured by theme

Blockers

Tagged in analysis

Compare

Cohorts over time

Post-sale satisfaction

Open analysis
EditorContextAppearance

AI note language

English (EN)

Survey goals

Primary goal
Session shape
Conversation tone
Who participates
Details to collect
Structured form0 items in list
Themes to explore
Answer to clarify by the end
Topics to avoid in chat

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How Was Your Purchase Experience?

Your feedback matters — under 5 minutes

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Depth that still fills your blueprint

Participants chat naturally while the agent follows your objectives, captures structured fields for dashboards, surfaces context when it helps, and writes analyst-grade notes — with branded public links, CRM invitations, and website embed.

Insight agent

One AI for interviews, fields, and notes

Participants chat naturally while the agent follows your objectives, fills blueprint slots for dashboards, can show context assets (links and images), and writes analyst-grade structured notes — with customizable welcome screens and optional website embed.

  • Dynamic builder: objectives, guardrails, context tab, appearance, and draft test preview
  • Blueprint field capture plus streaming notes, sentiment, and themes
  • Embeddable chat with origin policies; CRM invitations and session resume

Classic surveys

Structured forms with AI drafting

Linear or branched question flows for trackers, compliance-friendly collection, and benchmarks. Use the form builder and AI-assisted drafting; participants answer on a familiar step-by-step public page.

  • Validated questions, progress, and full response exports
  • AI helps refine wording, options, and open-text summaries
Full Insight agent overviewClassic surveys overview

Your builder co-pilot

From blank brief to published study, AI helps at every step — without replacing your editorial control.

Objectives & blueprint

Describe what you need to learn; AI proposes objectives, primary goals, and a question blueprint you can edit, approve, and version before publish.

Context & participant UX

Attach links and images the agent may show mid-conversation. Set public title, subtitle, logo, themes, photo backgrounds, overlay, and text contrast in the appearance panel.

Preview, publish & embed

Test the participant chat from the builder with draft preview, refine copy and tone, then publish a public link or website embed when checks pass.

Operations tied to product context

Keep studies, audiences, and findings in one admin — not scattered spreadsheets and one-off links.

Projects

Group Insight studies under product projects with brief context. Link CRM groups, see what is live, and compare waves over time.

CRM & invitations

Maintain participants and segments, send tracked invitations, greet known recipients on the public page, and resume in-progress sessions.

Analysis hub

Per-study dashboards — KPIs, notes, sessions, comparisons, and theme clusters in one admin area.

Company & project context

Company profile and project modules feed the agents so interviews stay on-brand and grounded in your product facts.

From conversations to actionable insight

KogniFeed does not stop at collection. Structured assistant notes become sentiment breakdowns, theme clusters, notable quotes, and keyword signals — with date and CRM filters, session drill-down, and side-by-side comparison.

Insight agent

Study KPIs & completion

Track public opens, started sessions, completion rate, note volume, and sentiment split. See how each Insight study performs before you drill into transcripts and themes.

Insight agent

Insight note intelligence

Review assistant notes with sentiment and insight-type charts. Post-interview embedding groups recurring topics into canonical clusters; notable quotes and keyword clouds surface what participants actually said.

Analysis & intelligence

Sessions, chats & field capture

Open individual Insight sessions, read full chat transcripts, inspect blueprint field captures, and aggregate form-style answers alongside note-based themes in one analysis workspace.

CRM & invitations

Compare periods & CRM groups

Slice data by UTC date range or CRM group. Run A/B comparisons on sessions, completion, responses, notes, and top answer distributions — ideal for before/after launches or segment contrasts.

Ready to run smarter studies?

Create a project, configure an Insight study in the dynamic builder, and publish when the test preview looks right.

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